Client Challenge
A private equity firm acquired a middle-market SaaS company with plans to achieve 500% EBITDA growth in 3-5 years.
While the management team had been successful to date, there were questions about whether the same group could scale the business to meet such aggressive targets.
The board needed to quickly assess leadership capabilities, identify gaps, and make strategic decisions to position the company for growth.
Mukala Approach
We conducted interviews and personality diagnostics to assess each C-suite leader’s strengths and weaknesses. This process also revealed broader organizational challenges the team needed to address.
Using this data, we helped the private equity board make informed decisions, including the exit of one executive within the first-month post-acquisition.
We then shifted focus to supporting the remaining team. Through coaching and planning exercises, we helped align the group around shared goals and clearer accountability.
We continued working with the leadership team for several years, providing follow-up coaching and development programs to build on early momentum and sustain performance improvements.
Outcomes
The board moved decisively to replace an underperforming executive within the first month, allowing the company to strengthen leadership and focus on execution.
Leadership gained deeper visibility into organizational challenges, enabling the CEO and board to prioritize efforts that would unlock growth potential.
The team saw immediate improvements in communication, collaboration, and accountability, creating stronger alignment at the top.
With clearer priorities and streamlined decision-making, the leadership team built confidence and cohesion to drive the aggressive growth plan.
“The in-depth personnel study was very good work. Mukala facilitated a good outcome for a complicated dynamic.” – Board Member
